Privacy Policy

EFFECTIVE DATE: MARCH 18TH, 2020

Tajaeco is serious about customer privacy. This Privacy Policy describes the type of information we may collect from you or you may provide to us when you visit our website at tajaeco.com (our “Website”) or purchase our products. This Privacy Policy also explains our practices for collecting, using, maintaining, protecting and disclosing such data, which may include, but not be limited to personal data.

By accessing or using our Website, you agree to the terms of this Privacy Policy, including but not limited to our collection and processing of your Data. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, DO NOT ACCESS OUR WEBSITE.

SECTION 1 - LAWFUL BASES FOR COLLECTION AND PROCESSING OF DATA THROUGH OUR WEBSITE; DATA WE COLLECT AND PROCESS

When you visit our Website, we automatically collect certain information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our Website, we collect information about web pages or products that you view, the websites or search terms that referred you to our Website, and information about how you interact with our Website.

When you make a purchase or attempt to make a purchase through our Website, we also collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. This information is collectively referred to as “Data.”

We will only collect and process Data about you where we have a lawful basis. Lawful bases include where you have given consent, where processing is necessary for the delivery of product you have ordered through our Website and other “legitimate interests.” Where we rely on your consent to process Data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. Please consult Section 3, below, for additional information.

SECTION 2 - WHAT DO WE DO WITH YOUR DATA?

The Data we collect from customers is used to fulfill orders placed through our Website, which includes the processing of payment information, preparing orders for shipment, and providing order confirmations and other order-related communication. In addition, we’ll use Data from your visit to our Website to improve and optimize the customer experience, to screen for potential risk and fraud, to provide the most relevant advertisements and email communications to you, and to assess the success of our current marketing and advertising campaigns. Pursuant to General Data Protection Regulations (GDPR), we are considered a “controller” of Data and we may engage third party “processors” of Data.

SECTION 3 - YOUR CONSENT & RIGHTS; UPDATING OR CORRECTING YOUR DATA

Through your access of our Website and provision of Data as described herein, you have provided your consent for our use and collection of your Data. However, in the event you change your mind, and no longer wish that we utilize your Data, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information at any time, or modify your contact information, by contacting us at info@tajaeco.com and indicate on the subject line, “Privacy Compliance,” or by mailing us at: Tajaeco, Unit 1E, Philexcel Business Park Annex, near Sapang Bato Gate, Clark Freeport Zone, 2023, Philippines, Attention: Privacy Compliance.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, transferred, or deleted. If you would like to exercise this right, please contact us at info@tajaeco.com and indicate on the subject line, “Privacy Compliance,” or by mailing us at: Tajaeco, Unit 1E, Philexcel Business Park Annex, near Sapang Bato Gate, Clark Freeport Zone, 2023, Philippines, Attention: Privacy Compliance.

In addition, European residents who believe any concerns regarding their Data have not been adequately addressed by us may lodge a complaint with the supervisory authority of their particular Member State, as defined under GDPR Chapter 6.

SECTION 4 - DATA RETENTION

Tajaeco is located in the United States. By submitting your Data through our Website, you agree to the transfer, storing and processing of your Data, which, depending on the use of third-party services, may be processed, transferred and stored outside of the country where you reside. When you place an order through our Website, we will take reasonable steps to ensure that your Data is treated securely and in accordance with this Privacy Policy. We will maintain your Data for a period of five (5) years from the date of your last visit to our Website and/or last product order, or until such time we receive instructions from you to remove or delete your Data, whichever is soonest.

SECTION 5 - COOKIES

A cookie is a small text file that is stored in your web browser that allows us to recognize you and your preferences. Cookies may be used for the following reasons: (1) to enable certain site functions and features, (2) to provide data analytics, (3) to store your preferences, and/or (4) to enable ad delivery and marketing. You can set your cookie preferences in your browser settings.

You also have an option to opt out of targeted advertising. The following are a few links for common targeted advertising so you may opt-out directly (again, this is not intended to be an exhaustive list):

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

SECTION 6 - ONLINE STORE

Our store utilizes Lazada as our third-party e-commerce and payment partner, which allows us to sell our products and services to you. Your Data is stored through these databases and applications. They store your Data on a secure server behind a firewall. If you choose a direct payment through our store to complete your purchase, then our partners store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. Once complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 7 - DISCLOSURE OF YOUR INFORMATION

We do not sell, trade, rent or disclose your Data to third parties, except as provided herein:

  1. We will disclose Data (i) if it is required by law enforcement or judicial authorities, or to cooperate with a law enforcement investigation; (ii) if we have a good faith belief that we are required or permitted to do so by law or legal process; (iii) to protect our rights, reputation, property, or the safety of us or others; (iv) to defend or enforce our rights or your obligations; (v) if the disclosure is required by mandatory professional standards; (vi) to a third party with your prior consent; (vii) if we are under a duty to disclose or share your Data in order to enforce or apply any contracts or agreements that may exist between you and us, including this Privacy Policy and our Terms of Service found on our Website; and/or (viii) if we are required to exchange information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
  2. We obtain support through third party service providers to maintain our Website, offer our products for sale, process customer orders, and deliver products. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on our Website and we provide order information to third parties that may package and deliver your product order.
  3. In the event we sell our stock or assets to an acquiring entity or merges with another entity, we reserve the right to provide your Data to the acquiring or surviving entity.

SECTION 8 - DATA SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. We follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Data, you acknowledge that: (a) there are security and privacy limitations of the Internet that are beyond our control; (b) the security, integrity, and privacy of any and all information and Data exchanged between you and us through our Website cannot be guaranteed and we shall have no liability to you or any third party for loss, misuse, disclosure or alteration of such information; and (c) any such information and Data may be viewed or tampered with in transit by a third party.

In the unlikely event that we believe the security of your Data in our control may have been compromised, we will try to notify you. To the extent you have provided us with your email address, we may notify you by email and you agree to our use of email as a means of such notification. If you prefer for us to use another method to notify you in this situation, please contact us using the information contained in Section 13, below, with the alternative contact information you wish to be used.

SECTION 8 - AGE OF CONSENT

We are not a site targeted at children or those under the age of 18. By using our Website, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use our Website.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on our Website. If we make material changes to this Privacy Policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.